Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR) introduces that the data controller makes the necessary steps that the data protection policies are available for all affected parties, each of them are concise, clear and available in an easily understandable form. Furthermore, the data controller enhances the practice of the rights of the affected parties. In addition, Act CXII of 2011 regulates the obligatory informing of the data subjects in advance about their right of informational self-determination and freedom of information.
CHAPTER I.
THE NAMING OF THE DATA CONTROLLER
The publisher of this privacy policy and the data controller:
Company name: Anima M obrt za dizajn
Headquarters: Edoardo Pascali 5, Umag 52470, Croatia
VAT number: 87835175969
Representative: Mirna Posavčević
E-mail address: info@anima-m.com
Webpage: www.anim-m.com
(in the following: Company)
Anima M obrt za dizajn provides an online service through its website on the domain ekupi.hr, on the World Wide Web – Internet. The service consists of providing information services, content management and conducting financial transactions.
The Terms of Use prescribe the terms and conditions for End Users and relate to the use of the ekupi.hr Website. By using the Website, End Users express their agreement with these General Terms and Conditions and agree to use the ekupi.hr Website in accordance with them. The right to use the Website is a personal right of the End User, and may not be transferred in any way to other natural or legal persons, nor is any user authorized to register other natural or legal persons. The end user is personally responsible for protecting the confidentiality of passwords, in places where they exist as such. The end user is aware of the fact that sometimes there are interruptions in services, or events that are beyond the control of Anima M obrt za dizajn and accepts that Anima M obrt za dizajn is not responsible for any data loss that may occur during the transmission of information on the Internet. End User agrees and accepts that access to the Website may sometimes be interrupted, temporarily unavailable or disabled.
Anima M obrt za dizajn reserves the right at any time to modify or discontinue any segment of the business, including, and without limitation, the content, time of availability, and equipment required to access or use the Site. Furthermore, Anima M obrt za dizajn may stop sending any part of the information, or any type of information, may change or discontinue any mode of data transmission, and may change the data transfer rates as well as any of their other characteristics.
By using this Website, the End User confirms that he is familiar with and agrees with the General Terms and Conditions of Business and Use. Anima M obrt za dizajn tells the End User: If you do not agree with the terms of use and rules stated here or if you are under 16 years of age, please refrain from using this Website.
Anima M obrt za dizajn reserves the right at any time, and without prior notice, if it deems it necessary, to terminate or amend any of the General Terms and Conditions and / and the Privacy Statement set forth herein. Therefore, it advises End Users to re-read the information contained in the General Terms and Conditions of Use and the Privacy Statement from time to time in order to remain informed of such changes. Continuation of the use of the Website even after the publication on the Internet of the new changed General Terms and Conditions of Use and the Privacy Statement, it is understood that the User accepts the changes.
End User is responsible for the purchase and maintenance of its computer equipment, including all software and hardware it owns and uses, as well as other equipment necessary to access and use this Website and all associated costs. Anima M obrt za dizajn is not responsible for any damage to End User equipment that may result from the use of this Website.
This Website is privately owned. All mutual communication and interaction that takes place through this Website must be in accordance with these General Terms and Conditions of Business and Use. End Users may not post or transmit on this Website any material that endangers, or in any way violates the rights of others, any material that is inherently illegal, threatening, offensive, defamatory, infringing or compromising privacy, that is vulgar, obscene, or otherwise undesirable in measured communication, which encourages illegal activities, or otherwise violates any regulation and which, without the express, prior, written consent of Anima M obrt za dizajn, contains advertising or an offer of anyone’s products and services . End User may not use this Website to advertise or perform any commercial, religious, political, or non-commercial advertising.
All materials on the anim-m.com Website are the exclusive right of Anima M obrt za dizajn, or are used with the express approval of the copyright holder and the holder of the rights to the trademarks and / or design. ANY COPYING, DISTRIBUTION, TRANSMISSION, PUBLISHING, LINKING, IN-DEPTH LINKING, OR ANY CHANGE OF THESE WEBSITES WITHOUT THE EXPRESS WRITTEN APPROVAL OF ANIMA M OBRT ZA DIZAJN, IT IS STRICTLY FORBIDDEN! Violation of the General Terms and Conditions of Business and Use may result in litigation and / or prosecution of the perpetrator for copyright infringement, trademark rights, or any other form of intellectual property.
The website contains materials protected by copyright, trademark, design and other information covered by other rights of natural or legal persons, including, but not limited to, texts, software, photos, videos, graphics, music, sound, and all content. anima-m.com website, in accordance with the regulations of the Republic of Croatia. End User may not modify, post, transmit, participate in the transfer or sale, create derivatives, or in any way exploit any content, in whole or in part. End User may download, print and store copyrighted materials only for the purpose of their own use. It is not allowed to copy, redistribute, re-transfer, issue or commercially use the downloaded material without the express written consent of Anima M obrt za dizajn and copyright holder.
End User may not post, publish, or otherwise make available on this Website any material subject to copyright, trademark, or other intellectual property rights without the express consent of the holder of those rights. Anima M obrt za dizajn has no obligation to inform the End User, or to assist him in determining whether any material is subject to copyright. The end user is solely and exclusively liable for damages that may arise from copyright infringement, misuse of trademarks and other intellectual property rights, or any problems arising in connection with the publication of such materials. By posting materials on any publicly available part of this Website, the End User declares that he is the holder of the rights to these materials and that he expressly gives to the company Anima M obrt za dizajn unlimited in time and space, free, permanent, non-refundable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part). End User also grants other end users the right to access, view, store or reproduce this material for their own use. Thus, the End User entitles Anima M obrt za dizajn modify, copy, publish and distribute any material that the End User makes available on the anima-m.com Website.
The End User expressly agrees that the use of the anim-m.com Website is the sole responsibility of the End User so that Anima M obrt za dizajn. does not guarantee (I) THE CONSEQUENCES THAT MAY BE INCURRED BY THE USE OF THIS WEBSITE, OR (II) THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR GOODS PROVIDED THROUGH THIS WEBSITE.
End User Liability covers all damages, or possible injuries caused by any error, exclusion, interruption, deletion, malfunction, delay in operation or transmission, computer virus, interruption in communication line, theft, destruction or unauthorized access, alteration or misuse of records , termination of contract, misconduct, negligence, or any other act. The end user expressly confirms that Anima M obrt za dizajn is not responsible for offensive, inappropriate or illegal behavior of the End User or third parties and that the risk of damage that may arise as a result of the above lies entirely with the End User.
In no case does Anima M obrt za dizajn will not be liable for any damages that may arise as a result of the use, or due to the inability to use this Website. End User expressly acknowledges that the terms of this chapter apply to the entire content of the Website.
Subject to the foregoing, Anima M obrt za dizajn will not be liable, regardless of cause or duration, for any errors, inaccuracies, or other deficiencies, inadequacies or inaccuracies, information contained on this website, as well as for any delay or interruption in the transmission of information to the end user, for any claims or losses arising there from. Anima M obrt za dizajn will not be liable for any claims or losses of a third party, including lost profits.
Anima M obrt za dizajn is not responsible for any content that a user, subscriber, or unauthorized user may post on the Website. Anima M obrt za dizajn reserves the right to change, adapt, modify, delete or remove any content it deems inappropriate.
The end user confirms that all discussions, ratings, comments and private messages are published on the eKupi.hr website and on Anima M obrt za dizajn social media pages, public and not private, and that there fore the employees of Anima M obrt za dizajn may monitor the described end-user communications without their knowledge and explicit permission.
Terms of use of the services of the anima-m.com website
The condition for using the anima-m.com Website is the successful registration of the Customer. As part of the registration, the Buyer will be offered acceptance of these General Terms of Use, the acceptance of which is a prerequisite for using the services of the eKupi Website.
anima-m.com specifically invites the Customer to view the content of the Privacy Statement contained in the second part of these General Terms and Conditions.
anima-m.com recommends Customers to take care of their login password for the anima-m.com account. We recommend that you combine uppercase and lowercase letters and numbers when choosing a character combination for your password, and that you must use a password of at least six characters. We recommend changing the password periodically (at least once a year).
Language
The language of communication on anima-m.com is the Croatian literary language or English
Prices
Prices are in kunas (HRK), include VAT.
The price of the goods is determined for each product individually. The process of entering the price on the page for each product is subject to control at several levels, but regardless of that there is a possibility of error because it is a human factor, and by the nature of things can not be an automatic entry.
Such situations are extraordinary and for them Anima M obrt za dizajn apologizes in advance to its Customers and Users because it will be forced to inform them about the situation and any wrong price for a particular product, and Customers about the impossibility of delivery by specific order of the Customer.
Special forms of sales / Promotional sales
Anima M obrt za dizajn will periodically, according to its decision, put certain products on sale or organize special forms of sale of other names.
These products will be available to all customers or will be available to customers of a specific, precisely specified group. The conditions of the promotional sale will be described in detail, in particular the duration of the promotional sale / special form of sale, the limitation of the quantities of goods, the amount of the discount, etc.
After the expiration of the action sale / special form of sale, Anima M obrt za dizajn. will not accept new orders under terms of promotional sale / special form of sale that has expired.
Order
Due to the large number of orders placed at the same time on the anim-m.com Internet store, it may happen that the information on product availability is not identical to the situation in the anima-m.com supplier’s warehouse. Such a situation is extraordinary and does not last long.
Anima M obrt za dizajn will take all necessary measures and engage all possible resources to fulfill the delivery of the ordered product in a timely manner. In the event that the Anima M obrt za dizajn supplier does not have the ordered product available, it will inform the customer and offer him the opportunity to purchase a product from the Anima M obrt za dizajn Internet store that is available for delivery and which is closest to the product that cannot be delivered. Anima M obrt za dizajn removes responsibility for the consequences of the described emergency situation.
Your order is considered confirmed and valid only when an invoice has been created.
Duration and termination of the contract (unilateral termination of the contract by the buyer)
The contract concluded by the Buyer with Anima M obrt za dizajn for the purchase and sale of products and services is a one-time contract for the sale of products or services that is consumed by the delivery of goods or services by Anima M obrt za dizajn and payment made by the Buyer, in the event that it is not previously terminated. These General Terms and Conditions are an integral part of the Purchase Agreement between Anima M obrt za dizajn and the Buyer.
Pursuant to the Consumer Protection Act, a natural person Buyer is authorized to unilaterally terminate the contract without stating the reasons within 14 days from the date of delivery of the product, or delivery of the last product from the order.
An exception to this authorization applies to products for which Art. 79 of the Consumer Protection Act excludes the right to unilateral termination of the contract, which eKupi will warn you about in the offer of a specific product. We recommend reading the product description that opens by clicking on the product.
You can download the standard information form for unilateral termination of the contract at this link.
You can terminate the contract unilaterally using the mentioned form or through any other unambiguous statement in which you express your will to terminate the contract on a permanent medium. Return to adress Anima M obrt za dizajn, Eduardo Pascali 5, Umag 52470, Croatia
In the event of unilateral termination of the contract without replacement of the product, we will act in accordance with the Consumer Protection Act or the Civil Obligations Act. We will refund your payment after the goods are returned to us. You must return the goods to us without delay, and no later than 14 days from the day you announced the unilateral termination of the contract.
Pursuant to the Consumer Protection Act, Article 77, the buyer must return the goods without delay within 14 days of notifying the trader of his decision to terminate the contract, and bear the direct costs of returning the goods if he exercises his right to unilateral termination. If the buyer wants, he can contact Anima M obrt za dizajn. to the info number or e-mail address info@anim-m.com in order to obtain information on the manner, possibilities and conditions of returning the product by Anima M obrt za dizajn. Anima M obrt za dizajninvites the customer to pack the product in the original packaging in order to avoid damage to the product. In the case of specific packaging (eg styrofoam and foil), it is necessary to secure the parts of the packaging to protect the product.
Pursuant to Article 77, paragraph 5 of the Consumer Protection Act, the buyer is responsible for any impairment of the purchased product resulting from the handling of the purchased product, other than that necessary to determine the nature, characteristics and functionality of the goods. termination of the contract within the statutory period of 14 days. Anima M obrt za dizajn d.o.o. informs customers that the impairment of the purchased product in relation to packaging damage or damage to the product that is not caused by checking the functionality of the product will determine for each returned product individually and will notify the customer after receiving the returned product if there is a need for compensation.
Gather recommendations regarding products, product takeovers, product handling and regarding unilateral termination of the contract within the legal deadline of 14 days:
- the image of the product shows the general appearance and the way of using the product as well as the presentation of the product as provided by the manufacturer. The picture does not show in detail the specific product delivered to the customer, so Anima M obrt za dizajn recommends that the customer, when choosing a product, review in detail the product features and product description listed in the offer on the Anima M obrt za dizajn website and retrieved by clicking on the product.
- If the packaging is damaged, do not pick up the product, but immediately draw the supplier’s attention to the damage to the packaging and ask the product to be returned to Anima M obrt za dizajn. IF THE CUSTOMER DOES NOT ADVERTISE DAMAGE TO THE SUPPLIER AT THE TIME OF COLLECTING THE PRODUCT, IT IS CONSIDERED THAT HE HAS TAKEN OVER THE PRODUCT WITH UNDAMAGED PACKAGING.
- If you find damage to the product after removing the packaging, save the original packaging and contact Anima M obrt za dizajn within 14 days of receiving the goods. If Anima M obrt za dizajn organizes the transport of goods for return, the product must be packed in the original packaging to avoid damage to the product. In the case of specific packaging (eg styrofoam and foil), it is necessary to secure the parts of the packaging to protect the product.
- If the packaging is undamaged and you have picked up the product, carefully remove the packaging with as little damage as possible, as damaged packaging reduces the value of the product. The product declaration that comes with the product contains instructions for opening the packaging without
Written objection, response, notices
In case you are dissatisfied for any reason, you can file a complaint with Anima M obrt za dizajn.
Anima M obrt za dizajn allows you to submit a written complaint by mail to the address of the headquarters of Anima M obrt za dizajn, phone or by email info@anim-m.com. In order to determine as quickly as possible the specific order to which you have an objection, state the order number, account number or your username in the objection. Anima M obrt za dizajn will acknowledge receipt of the complaint in writing without delay, and the response must reach you by law within 15 (fifteen) days from the date of receipt of the complaint.
Payment methods
Anima M obrt za dizajn allows you to purchase selected products by paying directly via the Internet, as follows: